Agilysys needs improvement

😡

Rated 1.3/5 in 1 review from verified hoteliers

Last updated January 22, 2026

Most would not buy again

1 of 1 hoteliers would not buy this again

Customers are disappointed in the people behind this product

1 of 1 hoteliers rate the team 😡

Overall ranking

Would buy again

The team behind the tech

Property Management Systems

About Agilysys

Enterprise PMS suite for full-service resorts, casinos, and hotels. Includes sales and catering, activities booking, and deep F&B integration.

Sean · General Manager · United States

Jan 2026

Overall rating: 😡

Would you buy this again? 👎

How would you rate their team? 😡

What's good

An absolute nightmare for any implementation, interfacing, or customer support. I would strongly advise using any service they offer to any operator.

What's missing

Genuine care and concern for their clients.